What do brokers check before booking a carrier?
Authority status, insurance, safety data, authority age, and — increasingly — identity signals: does your email, phone, and web presence match your FMCSA record, or do you look like a double-brokering front?
When a broker considers your truck for a load, a vetting sequence runs before the rate confirmation goes out — automated at the big brokerages, manual at small ones, but checking the same things. Operating authority: active, correct type, and old enough (many brokers gate at 90 days to 6 months because fraud runs on fresh authorities). Insurance: active policy meeting their minimums — typically $1M auto liability and $100K cargo — verified through monitoring services, not your PDF. Safety: CSA BASICs against their thresholds, out-of-service rates, crash history, and your safety rating if you have one. Then the layer that's grown the most since double-brokering exploded: identity verification. Vetting platforms now cross-check whether the contact info on the load matches the carrier's FMCSA record, whether the email domain is connected to the company or a freshly registered lookalike, whether the phone is VOIP, and whether the carrier has any verifiable public footprint at all. This is where legitimate small carriers get burned by invisibility: a real company with no web presence, a personal gmail on its FMCSA record, and a phone that doesn't match anything looks — to an algorithm — exactly like a fraud shell. The fixes are unglamorous and effective: keep your MCS-150 current, use one consistent email and phone everywhere, and maintain a public page that ties your DOT number, company name, and contact together so verification finds confirmation instead of holes.
- Why do brokers reject carriers with new authority?Double-brokering scams typically run on authorities under 90 days old, so vetting rules treat new MCs as elevated risk. New carriers get through with extra verification — insurance confirmed directly with the agent, matching public contact info, sometimes a video call — or by waiting out the age gate.
- What is double brokering and why does everyone care?Double brokering is when the "carrier" that books a load secretly re-brokers it to another truck, usually pocketing the payment and leaving the real carrier unpaid and the freight uninsured. Losses run into the hundreds of millions annually, which is why identity verification got strict for everyone.
- How do I make my company easier to verify?Consistency: the same company name, email, and phone on your FMCSA record, your carrier packet, and a public web page that shows your DOT and MC numbers. Claiming the page that already exists for your DOT number takes minutes and gives every vetting check a public record that matches.